As-Sajjad MD, Agustina I, Wiradiputra IA. Assessing Technical, Functional And Image Aspects Of Service Quality And Their Impact On Citizen Satisfaction. adv [Internet]. 2023Dec.28 [cited 2024May17];7(2):173-88. Available from: http://ejournal.itbwigalumajang.ac.id/index.php/adv/article/view/1215