Strengthening Public Service Motivation with Spiritual Leadership: An empirical Study of Public Organizations in East Java
DOI:
https://doi.org/10.30741/wiga.v12i4.920Keywords:
Spiritual Leadership, Public Service Motivation, Public OrganizationAbstract
This study aims to examine the important role of each aspect of spiritual leadership (which consist of vision, hope or belief, and altruistic love) on the public service motivation (PSM) among employees who work in public organizations in East Java Province. As many as 72 civil servants who were involved as respondents in this study identified who worked in public organizations in the province of East Java. Data that has been collected were investigated using multiple regression analysis to answer research questions about what aspects of spiritual leadership have the most influence on PSM. The findings of this study reveal that among three aspects of spiritual leadership only two aspects that are hope or faith and altruistic love were found to have a significant effect on PSM. The vision which considered one dimension of spiritual leadership was found not to be significant in strengthening PSM. The value of the coefficient of determination shows a sufficient variety of variants from the aspect of spiritual leadership as a determinant of PSM.
Downloads
References
Abrori, I., & Hidayati, N. (2021). Compensation, Work Discipline and Work Motivation Relationship to Employee Job Satisfaction. Jurnal Ilmu Manajemen Advantage, 4(1), 32–39. https://doi.org/10.30741/adv.v4i1.603
Agustina, I., & Harijanto, D. (2022). Determinan Perilaku Proaktif Pegawai Ditinjau Dari Persepsi Dukungan Organisasi, Keadilan Distributif Serta Keadilan Prosedural. Jurnal Manajemen Dan Profesional, 3(1), 102–120.
Agustina, I., Pradesa, H. A., & Putranto, R. A. (2021). Peran Dimensi Motivasi Pelayanan Publik Dalam Meningkatkan Komitmen Afektif Pegawai. JEMAP: Jurnal Ekonomi, Manajemen, Akuntansi, Dan Perpajakan, 4(2), 218–235.
Agustina, I., Rindiani, B., Dellarosa, A., Gunawan, A. A., & Herdiana, S. (2022). How Well are Job Burnout and Engagement Related to Public Service Motivation Among Civil Servants ? Empirical Evidence in Pandemic Setting. Jurnal Ilmu Manajemen Advantage, 6(1), 36–45.
Alonso, P., & Lewis, G. B. (2001). Public Service Motivation and Job Performance: Evidence from the Federal Sector. American Review of Public Administration, 31(4), 363–380. https://doi.org/10.1177/02750740122064992
Amegavi, G. B., & Mensah, J. K. (2020). Commitment to public interest and public service motivation development challenges: A qualitative inquiry. Public Administration Issues, 6(II), 67–83. https://doi.org/10.17323/1999-5431-2020-0-6-67-83
Andersen, L. B., Bjørnholt, B., Bro, L. L., & Holm-Petersen, C. (2018). Leadership and motivation: a qualitative study of transformational leadership and public service motivation. International Review of Administrative Sciences, 84(4), 675–691. https://doi.org/10.1177/0020852316654747
Ardiansyah, A., & Jaenab, J. (2020). Pengaruh Gaya Kepemimpinan Terhadap Kinerja Pegawai Pada Lingkup Kantor Kecamatan Mpunda Kota Bima. Ekonomi, Keuangan, Investasi Dan Syariah (EKUITAS), 2(1), 14–20.
Astuti, R. J., & Haryani, S. P. (2021). Workplace Spirituality as Mediation of Spiritual Leadership to Affective Commitment. Proceedings of the 4th International Conference on Sustainable Innovation 2020-Accounting and Management (ICoSIAMS 2020), 176(ICoSIAMS 2020), 72–77. https://doi.org/10.2991/aer.k.210121.011
Bass, B. M., Bass, R., & Bass, B. M. (2008). The Bass handbook of leadership: Theory, research, and managerial applications. Free Press.
Belrhiti, Z., Van Damme, W., Belalia, A., & Marchal, B. (2020). The effect of leadership on public service motivation: A multiple embedded case study in Morocco. BMJ Open, 10(1), 1–3. https://doi.org/10.1136/bmjopen-2019-033010
Borst, R. T., Kruyen, P. M., & Lako, C. J. (2017). Exploring the Job Demands – Resources Model of Work Engagement in Government : Bringing in a Psychological Perspective. Review of Public Personnel Administration, 1–26. https://doi.org/10.1177/0734371X17729870
Bottomley, P., Mostafa, A. M. S., Gould-Williams, J. S., & León-Cázares, F. (2016). The Impact of Transformational Leadership on Organizational Citizenship Behaviours: The Contingent Role of Public Service Motivation. British Journal of Management, 27(2), 390–405. https://doi.org/10.1111/1467-8551.12108
Bozeman, B. (2014). Public Service Motivation Concepts and Theory : A Critique. Public Administration Review, 75(5), 700–710. https://doi.org/10.1111/puar.12248.Public
Crant, J. M. (2000). Proactive behavior in organizations. Journal of Management, 26(3), 435–462. https://doi.org/10.1177/014920630002600304
Darmawan, K. (2018). Kepemimpinan Dan Motivasi Pengaruhnya Terhadap Kepuasan Kerja Karyawan. Jurnal Ilmu Manajemen Advantage, 2(1), 212–222. https://doi.org/10.30741/adv.v2i1.284
Dawud, J., Pradesa, H. A., & Afandi, M. N. (2018). Distributive and Procedural Justice , Perceived Organizational Support , and Its Effect on Organizational Commitment in Public Organization. International Journal of Academic Research in Business and Social Sciences, 8(12), 1175–1188. https://doi.org/10.6007/IJARBSS/v8-i12/5189
Denhardt, R. B., & Denhardt, J. V. (2000). The new public service: Serving rather than steering. Public Administration Review, 60(6), 549–559. https://doi.org/10.1111/0033-3352.00117
Denhardt, J. V., & Denhardt, R. B. (2007). The new public service: serving, not steering. M.E. Sharpe, Inc.
Dharmanegara, I. B. A., Sulistyan, R. B., & Agustina, I. (2021). How Well Public Service Motivation and Job Satisfaction in Enhancing the Effect of Compensation on Job Performance? Wiga : Jurnal Penelitian Ilmu Ekonomi, 11(2), 181–192. https://doi.org/10.30741/wiga.v11i2.853
Fry, L. W. J. (2008). Spiritual Leadership : State-of-the-Art and Future Directions for Theory ,. In J. B. and L. Tischler (Ed.), Spirituality in Business (pp. 106–124).
Fry, L. W., Latham, J. R., Clinebell, S. K., & Krahnke, K. (2017). Spiritual leadership as a model for performance excellence: a study of Baldrige award recipients. Journal of Management, Spirituality and Religion, 14(1), 22–47. https://doi.org/10.1080/14766086.2016.1202130
Guswandi, G., Nursyamsi, I., Sumardi, S., & Hardiyono, H. (2020). Improving Performance: Motivation of Public Service Officers and their Commitment. Hasanuddin Journal of Business Strategy, 2(2), 51–56. https://doi.org/10.26487/hjbs.v2i2.332
Harari, M. B., Herst, D. E. L., Parola, H. R., & Carmona, B. P. (2017). Organizational correlates of public service motivation: A meta-analysis of two decades of empirical research. Journal of Public Administration Research and Theory, 27(1), 68–84. https://doi.org/10.1093/jopart/muw056
Harijanto, D., Dharmanegara, I. B. A., Pradesa, H. A., & Tanjung, H. (2022). Do Distributive Justice Really Make Public Officers Feels More Obligated in Their Job ? Innovation Business Management and Accounting Journal, 1(1), 1–8.
Hidayati, N., & Sunaryo, H. (2019). The effect of public service motivation on job performance through satisfaction and commitment: case of public officer in immigration office malang. Journal of Entrepreneurship, Business and Economics, 7(1), 1–16.
Houston, D. J. (2000). Public-Service Motivation : A Multivariate Test. Journal of Public Administration Research and Theory, 10(4), 713–727.
Jensen, U. T., & Bro, L. L. (2018). How Transformational Leadership Supports Intrinsic Motivation and Public Service Motivation: The Mediating Role of Basic Need Satisfaction. American Review of Public Administration, 48(6), 535–549. https://doi.org/10.1177/0275074017699470
Jeon, K. S., & Choi, B. K. (2020). A multidimensional analysis of spiritual leadership, affective commitment and employees’ creativity in South Korea. Leadership and Organization Development Journal, 41(8), 1035–1052. https://doi.org/10.1108/LODJ-08-2019-0352
Kaya, A. (2015). The relationship between spiritual leadership and organizational citizenship behaviors: A research on school principals’ behaviors. Educational Sciences: Theory & Practice, 15(3), 597–606. https://doi.org/10.12738/estp.2015.3.1988
Khaerani, A. M., & Badar, M. (2020). Pengaruh Kepemimpinan dan Lingkungan Kerja Terhadap Disiplin Pegawai Badan Pengawasan Pemilihan Umum (BAWASLU) Kota Bima. Ekonomi, Keuangan, Investasi Dan Syariah (EKUITAS), 2(1), 54–62. https://ejurnal.seminar-id.com/index.php/ekuitas/article/view/293
Kim, S., & Vandenabeele, W. (2010). A Strategy for Building Public Service Motivation Research Internationally. Public Administration Review, 70(5), 701–709. https://doi.org/10.1111/j.1540-6210.2010.02198.x
Kjeldsen, A. M., & Jacobsen, C. B. (2013). Public service motivation and employment sector: Attraction or socialization? Journal of Public Administration Research and Theory, 23(4), 899–926. https://doi.org/10.1093/jopart/mus039
Leisink, P., & Steijn, B. (2009). Public service motivation and job performance of public sector employees in the Netherlands. International Review of Administrative Sciences, 75(1), 35–52. https://doi.org/10.1177/0020852308099505
Liu, B., Zhang, X., Du, L., & Hu, Q. (2015). Validating the Construct of Public Service Motivation in For-profit Organizations: A preliminary study. Public Management Review, 17(2), 262–287. https://doi.org/10.1080/14719037.2013.798023
Mansyar, F., & Sadad, A. (2014). Kualitas Pelayanan Publik. Jurnal Administrasi Pembangunan, 2(2), 115–226. https://doi.org/10.37676/professional.v2i1.163
Miao, Q., Newman, A., Schwarz, G., & Cooper, B. (2018). How Leadership and Public Service Motivation Enhance Innovative Behavior. Public Administration Review, 78(1), 71–81. https://doi.org/10.1111/puar.12839
Novira, A., Priatna, R., & Pradesa, H. A. (2020). Pengaruh Dimensi Kualitas Layanan terhadap Kepuasan Pengguna Layanan Kesehatan Puskesmas di Kabupaten Sumedang Tahun 2019. JEMAP: Jurnal Ekonomi, Manajemen, Akuntansi, Dan Perpajakan, 3(2), 288–302.
Osboei, F. K., & Nojabaee, S. S. (2016). The Relationship between Spiritual Leadership and Quality of Work Life among Employees : Case Study of Education Offices in Mazandaran , Iran. International Journal of Humanities and Cultural Studies, 3(1), 1848–1857.
Paarlberg, L. E., & Lavigna, B. (2010). Transformational leadership and public service motivation: Driving individual and organizational performance. Public Administration Review, 70(5), 710–718. https://doi.org/10.1111/j.1540-6210.2010.02199.x
Pavenkov, O., Pavenkov, V., & Rubtcova, M. (2015). The Altruistic Behavior: Characteristic of Future Teachers of Inclusive Education in Russia. Procedia - Social and Behavioral Sciences, 187, 10–15. https://doi.org/10.1016/j.sbspro.2015.03.003
Perry, J. L. (1996). Measuring public service motivation: An assessment of construct reliability and validity. Journal of Public Administration Research and Theory, 6(1), 5–22. https://doi.org/10.1093/oxfordjournals.jpart.a024303
Perry, J. L., & Wise, L. R. (1990). The Motivational Bases of Public Service. Public Administration Review, 50(3), 367–373. https://doi.org/10.1111/j.1540-6210.2005.00466.x
Pradesa, H. A., Dawud, J., & Affandi, M. N. (2019). Mediating Role of Affective Commitment in The Effect of Ethical Work Climate on Felt Obligation Among Public Officers. JEMA: Jurnal Ilmiah Bidang Akuntansi Dan Manajemen, 16(2), 133–146. https://doi.org/10.31106/jema.v16i2.2707
Pradesa, H. A., & Tanjung, H. (2021). The Effect Of Principal’s Spiritual Leadership Dimension On Teacher Affective Commitment. Al-Tanzim:Jurnal Manajemen Pendidikan Islam, 05(03), 69–81. https://doi.org/10.36418/edv.v1i11.270
Pradesa, H. A., Taufik, N. I., & Novira, A. (2018). Isu Konseptual Tentang Perasaan Berkewajiban (Felt Obligation) Individu Dalam Perspektif Kerangka Pertukaran Sosial. Wiga : Jurnal Penelitian Ilmu Ekonomi, 8(1), 1–11. https://doi.org/10.30741/wiga.v8i1.231
Pramuditha, R., & Agustina, I. (2022). Persepsi Masyarakat Pengguna Atas Kualitas Pelayanan E-KTP Pada Kecamatan Bogor Barat. Jurnal Ilmiah MEA (Manajemen, Ekonomi, Dan Akuntansi), 6(1), 884–901.
Prasetyo, B. A. (2017). Pengaruh Kekuatan Kepemimpinan Transformasional dan Budaya Organisasi Terhadap Kinerja Prajurit Batalyon Perhubungan. Jurnal Prodi Strategi Dan Kampanye Militer, 3(2), 27–45.
Puspitasari, S. (2019). Pengaruh Kepemimpinan Spiritual Terhadap Kepuasan Kerja Karyawan Melalui Motivasi Intrinsik dan Komitmen Organisasi(Studi Kasus Rumah Sakit Islam Sultan Agung, Semarang). Jurnal Ekonomi Dan Bisnis, 20(1), 73. https://doi.org/10.30659/ekobis.20.1.73-84
Putranto, R. A., Andikaputra, F. A. T., Pradesa, H. A., & Priatna, R. (2022). Meningkatkan komitmen bagi Aparatur Sipil Negara : Perspektif teori pertukaran sosial dalam akuntabilitas organisasi publik. Fair Value Jurnal Ilmiah Akuntansi Dan Keuangan, 5(2), 915–926.
Putranto, R. A., & Anwar, S. (2021). Tinjauan Empiris Motivasi Pelayanan Publik Di Masa Pandemi : Sebuah Studi Pada Aparatur Sipil Negara Di Bandung. Progress Conference, 4(1), 424–431.
Putranto, R. A., Setiajatnika, E., & Fahmi, I. (2018). The Effect of Public Service Motivation and Job Satisfaction on Public Officers’ Performance through Commitment. International Journal of Academic Research in Business and Social Sciences, 8(12), 1422–1435. https://doi.org/10.6007/ijarbss/v8-i12/5247
Rahayu, S., & Kusumaputri, E. S. (2016). Kontribusi Kepemimpinan Spiritual Terhadap Komitmen Afektif Melalui Spiritualitas Di Tempat Kerja Pada Karyawan Bank Syariah Di Kota Yogyakarta. Psikologika: Jurnal Pemikiran Dan Penelitian Psikologi, 21(1), 1–11. https://doi.org/10.20885/psikologika.vol21.iss1.art1
Ramadhan, R. F., & Tamaya, V. (2021). Standar Pelayanan Publik di Masa Pandemi Covid-19: Studi Pelayanan Perpustakaan ITERA. Jurnal Studi Ilmu Sosial Dan Politik, 1(1), 57–66. https://doi.org/10.35912/jasispol.v1i1.365
Ritz, A., Brewer, G. A., & Neumann, O. (2016). Public Service Motivation: A Systematic Literature Review and Outlook. Public Administration Review, 76(3), 414–426. https://doi.org/10.1111/puar.12505.for
Schwarz, G., Eva, N., & Newman, A. (2020). Can Public Leadership Increase Public Service Motivation and Job Performance? Public Administration Review, 80(4), 543–554. https://doi.org/10.1111/puar.13182
Sulistyan, R. B. (2017). Contribution Of Leadership And Environmental Work In Improving Employee Motivation. Jurnal Ilmu Manajemen Advantage, 1(2), 166–177.
Tanjung, H., Agustina, I., & Pradesa, H. A. (2022). Explaining Compensation Satisfaction Among Public Officers from Equity and Expectancy Perspective. Publik (Jurnal Ilmu Administrasi), 11(1), 28–44.
Taylor, J. (2008). Organizational influences, public service motivation and work outcomes: An australian study. International Public Management Journal, 11(1), 67–88. https://doi.org/10.1080/10967490801887921
Thunnissen, M., & Buttiens, D. (2017). Talent Management in Public Sector Organizations : A Study on the Impact of Contextual Factors on the TM Approach in Flemish and Dutch Public Sector Organizations. Public Personnel Management, 46(4), 391–418. https://doi.org/10.1177/0091026017721570
Vandenabeele, W. (2014). Explaining Public Service Motivation: The Role of Leadership and Basic Needs Satisfaction. Review of Public Personnel Administration, 34(2), 153–173. https://doi.org/10.1177/0734371X14521458
Widyawati, E. (2021). Pengaruh disiplin kerja dan lingkungan kerja terhadap kinerja pegawai melalui motivasi kerja di dinas kelautan dan perikanan provinsi jawa timur. Soetomo Business Review, 2, 1–7. https://ejournal.unitomo.ac.id/index.php/sbr/article/view/3512
Zachary, G. W. (2013). Spiritual Leadership : Investigating The Effects of Altruistic Love on Organizational Commitment. International Journal of Arts & Sciences, 6(2), 767–789.
Zulkarnain, M. I. (2016). Pengaruh Kepemimpinan, Motivasi, Kerja dan Remunerasi Terhadap Kinerja Pegawai Pada Kantor Wilayah Direktorat Jenderal Pajak Jawa Timur I. Jurnal Administrasi Publik, 14(2), 165–178.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Indra Risni Utami, Ricky Adi Putranto, Iin Agustina

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.