Implementation of Management Strategies to Improve Employee Performance at Rural Banks in East Java
Keywords:Employees Performance, Management, Strategy
The purpose of this research is to find out the importance of implementing management strategies to improve the performance of employees of Rural Banks in East Java. The limitation of the problem is aimed at decision-making human resources at BPRs in East Java, namely commissioners and directors as information sources. Problem solving is done by interactive analysis which includes data collection, data reduction, data presentation, and verification. In this research, the research team prepared questionnaires for interviewees and the results were used for descriptive analysis of employee performance at PT. Rural Banks in East Java. It can be concluded that the management strategy carried out by BPR management, is the approach of humanism, organizational justice, and spiritual leadership, and Organizational Citizenship Behavior as indicators of the process towards optimizing the performance of BPR human resources. All employees are given opportunities proportionally to develop themselves and are involved in the development of employee human resources which are assets and human capital in the company. In general, BPR governance has implemented the principles of Good Corporate Governance.
Abrori, I., Rizki, VL, & Muttaqien, F. (2022a). Assistance in Increasing HR Capabilities in Preparing SWOT Analysis. Progress Conference, 5(2), 219–224.
Abrori, I., Rizki, VL, & Muttaqien, F. (2022b). Relationship Between Motivation And Work Discipline With Employer Performance. BENING Management Study Program, University of Riau, Batam Islands, 9(2), 54–68. https://doi.org/https://doi.org/10.33373/bening.v9i2.4285
Abusafia, AH, Roslan, NS, Mohd Yusoff, D., & Mat Nor, MZ (2018). Snapshot of academic dishonesty among Malaysian nursing students: A single university experience. J Taibah Univ Med Sci, 13(4), 370-376. https://doi.org/doi:10.1016/j.jtumed.2018.04.003
Adam, B. (2020). The Role of Strategic Management and Operational Management in Improving the Quality of Education (Case study at SMPN 13 Depok, West Java). Tahdzibi, 3(2), 57–66. https://doi.org/10.24853/tahdzibi.3.2.57-66
Afandi. (2018). The Influence of the Work Environment and Motivation on Employee Performance in the Office of the Technical Implementation Unit for Job Training. Business Economics, 35–36.
Banki, S. (2010). Is a Good Deed Constructive Regardless of Intent? Organizational Citizenship Behavior, Motives, and Group Outcomes. Small Group Research, 41(354–375). https://doi.org/10.1177/1046496410364065
Bukhari, & Pasaribu Sjahril Effendi. (2019). The Influence of Motivation, Competency, and Work Environment on Performance. Master of Management Scientific Journal, 2, No. 1, 89–103. https://doi.org/https://doi.org/ 10.30596/maneggio.v2i1.3365
Cahyaningati, R., Muttaqien, F., & Heni. (2022). Awakening the Horizon of Thinking to Become a Young Entrepreneur. Progress Conference, 5(2), 231–236.
Cahyaningati, R., Muttaqien, F., Sulistyan, RB, Paramita, RW, & Ana, SR (2022). Intellectual Capital, Knowledge Management and MSME Performance as well as Speed and Quality of Innovation as Mediating Variables. E-Journal of Accounting, 32(8), 2227-2238, 32 No. 8, 2227–2238. https://doi.org/10,24843/EJA.2022.v32.i08.p20
Danang, S. (2015). Human Resources Management and Development. Yogyakarta: Center for Academic Publishing Services.
Fachrezi, H., & Khair.H. (2020). The Influence of Communication, Motivation and Work Environment on Employee Performance at PT. Angkasa Pura II (Persero) Kualanamu Branch Office. Master of Management Scientific Journal, Vol: 3, No, 107–119.
Farchan, F. (2018). HRM Strategy is a Way to Create Organizational Performance in Achieving Competitive Advantage. Risâlah, Journal of Islamic Education and Studies, 4(1, March), 42–52. https://doi.org/10.5281/zenodo.3551998
Fatoni, M., Prihatini, D., & Suryaningsih, IB (2018). The Role of OCB in Mediating the Effect of Employee Engagement and Organizational Commitment on Employee Performance: Contract vs Permanent Employees. International Journal of Scientific Research and Management (IJSRM), 06(08), 568–579. https://doi.org/10.18535/ijsrm/v6i8.el03
Hadi, S., Barlian, N., & Muttaqien, F. (2019). The influence of work discipline through the Lumajang district government attendance information system (Siperlu) and additional employee income (TPP) on the performance of civil servants in the Lumajang district health service. Journal Of Organization and Business Management, 76–80.
Hakim, AR, Muttaqien, F., & Darmawan, K. (2019). Impact of Transformational Leadership, Motivation and Performance on Employee Compensation Office of Population and Civil Registration Lumajang. Progress Conference, 2(2), 261–270.
Hidaya, N., Tahir, N., Negara, IA, Makassar, UM, Negara, IA, Makassar, UM, … Makassar, UM (2020). The Influence of Work Experience on Employee Productivity at the Gowa Regency Regional Secretariat Office. Pujiia Unismuh, 1(3), 1070–1085.
Ikromuddin, A., & Muttaqien, F. (2019). The Role of Spiritual Leadership in Improving PT Employee Performance. POS (Persero) Lumajang Regency. Jobman: Journal of Organization and Business Management, 1(4), 2015–2017.
Iskandar, D. (2018). Strategy to improve company performance through human resource management and job satisfaction and its impact on employee productivity. JIBEKA Journal, 12(1), 23–31.
Jahangir, N., Akbar, M. M., & Haq, M. (2004). Organizational Citizenship Behavior: Its Nature And Antecedents. BRAC University Journal, I(2), 75–85.
Jariah, A., Muttaqien, F., & Nawangsih. (2021). Integration Model Productive Business as Embryo Oyster Mushroom in Village Klakah District Lumajang. … Of Entrepreneurship And …, 04(06), 893–896.
Kiky, V., & Adiputra, IG (2021). The Influence of Work Environment and Organizational Culture on Employee Job Satisfaction. Journal of Managerial and Entrepreneurship, III(3), 853–863.
Kuncoro, M. (2013). Research Methods for Business and Economics, How to Research and Write a Thesis. JAKARTA: erlangga.
Malantuny, Y.G. (2014). The Influence of Tenor Performance on the Quality of Learning Outcomes at Primagama institutions. Journal of Research and Development in Science and Humanities, 2(2), 50–54.
Manzilati, A. (2017). Qualitative Research Methodology: Paradigms, Methods, and Applications. In TU Press (Ed.), Qualitative Research Methodology. Brawijaya University Press (Ub Press).
Maretha, N., & Purwaningsih, A. (2013). The Effect of Implementing Good Corporate Governance on Company Performance, with Asset Composition and Company Size as Control Variables. MODUS, 25(2), 153–169.
Muhibah, S. (2017). Characteristics of Effective Leadership. Journal of Character Education "JAWARA" (JPKJ), 3(1), 68–86.
Muttaqien, Fauzan; Fauziyah; Hidayat, Z. (2019). Business and Professional Ethics. In Wiga Press.
Muttaqien, Fauzan; Fauziyah; Hidayat, Z. (2022). Business Ethics Facing the Industrial Era 5.0 (1st ed.; Fauzan Muttaqien, ed.). Lumajang: Wiga Press Lumajang.
Muttaqien, F. (2021). Organizational Culture, Discipline And Work Motivation To Organizational Citizenship Behavior (OCB) Employees. Journal of Applied Management and Business, 7(1), 24. https://doi.org/10.26737/jtmb.v7i1.2326
Muttaqien, F., Abrori, I., & Cahyaningati, R. (2022). Analysis Of Compensation And Work Environment On Employee Productivity In Regional Water Drinking Companies, Lumajang District. Muhasabatuna: Journal of Islamic Accounting and Finance, 4(2), 57–62.
Muttaqien, F., & Cahyaningati, R. (2023). Correlation of Conflict, Stress, Organizational Culture and Motivation on Rural Bank Employee Performance. Bulletin of Management and Business, 4(1), 81–91. https://doi.org/https://doi.org/10.31328/bmb.v1i1
Muttaqien, F., Cahyaningati, R., & Abrori, I. (2022). Entrepreneurial Motivation to Increase the Scale of Micro Businesses to Small Businesses. Progress Conference, 5(2), 275–281.
Muttaqien, F., Khasanah, U., & Barlian, NA (2019). The Influence of Job Training and Work Motivation on the Performance of KUD Tani Makmur Employees in Senduro District, Lumajang Regency. Progress Conference, 2(July), 452–459.
Muttaqien, F., & Sulistyan, R.B. (2021). The Influence of Perceptions of Organizational Justice on Organizational Citizenship Behavior in PT. BPR Nur Semesta Indah Jember Regency. Journal of Management And Accounting Research, 14(2), 115–122. https://doi.org/https://doi.org/10.58431/jumpa.v14i2.218
Organ, D. W. (2009). Organizational Citizenship Behavior: It's Construct Clean-Up Time. HUMAN PERFORMANCE, 10(2), 85–97. https://doi.org/10.1207/s15327043hup1002
Podsakoff, P. M., Mackenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Future Research. Journal of Management (JOM), 26(3), 513–563. https://doi.org/https://doi.org/10.1177/014920630002600307
Priansa, DJ (2018). HR Planning and Development. Alphabeta Publishers.
Rafsanjani, H. (2017). Spiritual Leadership (Spiritual Leadership). Masharif Al-Syariah Journal: Journal of Sharia Economics and Banking, 2(1).
Rinaldi Datunsolang. (2018). The Concept of Liberation Education in an Islamic Perspective (Study of Paulo Freire's Thought). AL-Jauhari Scientific Journal (JIAJ), 3(1), 49–77.
Rus'an. (2013). Spiritual quotient (sq): the ultimate intelligence. EDUCATIONAL LANTERN, 16(1), 91–100.
Sakti, F., Muttaqien, F., & Irwanto, J. (2021). The Influence of Stress and Workload on the Performance of Nurses at Dr. Haryoto, Lumajang Regency. Jobman: Journal of Organization and Business Management, 3 No. 3, 37–42.
Sudarma, K. (2012). Achieving Superior Human Resources (Performance Analysis and Service Quality). Journal of Management Dynamics, 3(1), 76–83.
Sugiyono. (2015). Research & Development Methods Research And Development. Bandung: Alphabeta.
Syafrudin, M. (1999). Strategic Management towards New Business. Journal of Business Strategy, 3(2), 50–62.
Warizin, H. (2017). Influence of individual characteristics and work environment on employee's motivation and performance. Journal of Administrative and Business Studies, 3(5), 212–220. https://doi.org/10.20474/jabs-3.5.1
How to Cite
Copyright (c) 2023 Fauzan Muttaqiean, Retno Cahyaningati, Ria Meilan
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.